Faqs

Frequently Asked Questions

Shipping & Payments

Do you offer Cash on Delivery (COD)?

Yes! We offer COD nationwide. You can pay in cash to the courier person at the time of delivery.

How long will it take to receive my order?

Standard delivery takes 3-5 business days. Orders placed before 2 PM are usually dispatched the same day.

Beauty Products

Are your beauty products authentic?

100%. At Rabta Mart, we source directly from authorized distributors to ensure every skincare and makeup item is genuine and safe for use.

What if a beauty product doesn't suit my skin?

Due to hygiene reasons, we cannot accept returns on beauty products that have been opened or used. Please check the ingredient list provided in the product description before purchasing.

Gym & Fitness Gear

How do I know my size for gym wear/accessories?

We provide a detailed size chart on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I return a gym accessory if it’s faulty?

Yes! If you receive a damaged or faulty gym item, you can claim a return or exchange within 7 days of delivery under our Return Policy.

Returns & Refunds

How do I request a 7-day return?

Simply email us at [Your Email] with your order number and photos of the item. We will guide you through the return process.